Missing From Care
All care staff
The Philomena Protocol, the first hour, and the return interview.
- The first hour, step by step
- Return interviews within 72 hours
- Patterns and exploitation risk
Practice modules · MOD-DEESC
De-escalation and Reducing Restrictive Practice
Calm, connect and record: the rules, the skills and what happens after. No physical intervention is taught.
What your team will be able to do
- Early de-escalation
- Reg 35 records and timescales
- Debriefs that change practice
Why it matters
These are the situations that go wrong at 2am. Two focused hours, real scenarios with invented initials, and a check that it shows on shift.
At a glance
- Length
- 2 hours
- For
- All care staff
- Formats
- Live, in person or online, Licence to deliver yourself
- How it is assessed
- A ten-question knowledge check (pass mark 8, one resit on Paper B), then an observed sign-off on shift within four weeks.
- Mapped to
- Reg 19 behaviour management
- Reg 20 restraint
- Reg 35 behaviour management records
- Price
- Live: from £495 for up to 12 staff. Licence: £149 per home for 12 months.
What is included
Slides
One idea per slide, plain English, real scenarios with invented initials.
Trainer guide
A script for every slide: the minutes, what to say and the question to ask.
Learner workbook
One task to a page, done about your own home.
Papers A and B
A ten-question check, pass mark 8, and a different paper for a resit.
Observed sign-off
What a senior watches for, within four weeks, so learning shows on shift.
Recording table
Who records what, by when, ready for your training matrix and Ofsted.
Questions about this course
Is this course accredited?
No, and we never claim it is. It is mapped to the Children's Homes (England) Regulations 2015 and current guidance, and assessed in the home as set out under How it is assessed.
Can you deliver it in our home?
Yes. We deliver in person across Greater Manchester and the North West, and live online across England, using your own policies and examples.
Can we deliver it ourselves?
Yes. A licence gives your own trainer everything listed under What is included, for the homes named on the invoice, for 12 months.
Related courses
Exploitation in Depth
All care staff
CSE, CCE, county lines and online harm: spot it, record it, share it.
- Signs staff miss
- Recording that helps police and partners
- Sharing information safely
Mental Health and Self-Harm: First Response
All care staff
Spotting distress, responding safely to self-harm, getting the right help, and looking after yourself.
- What to say, and what not to say
- Getting help fast
- Recording and follow-up
Book De-escalation and Reducing Restrictive Practice for your team
Tell us your homes, your team and what is due. We reply within two working days with dates and a quote.